Meet the Staff
Chief Operating Officer
Jacki joined Southern Maryland Oral & Maxillofacial Surgery in 1998 as their first official office manager responsible for team and office management. Over time; her position has encompassed all matters involving the business of Oral Surgery. As Chief Operating Officer; Jacki is responsible for human resource management, business operations, community outreach, physician relations and the financial health of the corporation. A graduate of the Yorktowne Business Institute; she has spent nearly 25 years in Dental Office Management.
A fifth generation native Washingtonian, Jacki grew up in Oxon Hill, Maryland before making Calvert County her forever home in 1988. She is an active parishioner at her Catholic church and a member of multiple photography clubs. Professionally, she is a Fellow with the American Association of Dental Office Management, a Conference Committee member for the JAWS Society and a member of the Medical Group Management Association. She is also the Founder and President of the Patuxent Office Managers Society, a study club which provides camaraderie and business management educational opportunities for her peers in the Tri-County area. In her spare time, she enjoys photographing seascapes, historical sites and her beautiful grandchildren.
Jacki’s photography is featured on our website and throughout our newly renovated Dunkirk office and newest location, Prince Frederick.
Office Manager, California [email protected]
Melissa Conner Clinical Manager, California
Office Manager, Prince Frederick [email protected]
Nikki Randall Clinical Manager, Prince Frederick [email protected]
Kim Jones Office Manager, Waldorf [email protected]
Pam Bowen Clinical Manager, Dunkirk [email protected]